CDC Software provides enterprise software applications to more than 6,000 customers worldwide in the manufacturing, financial services, health care, home building, real estate, and wholesale and retail distribution industries.
CDC’s product suite includes:
- CDC Factory, for manufacturing operations management (MOM);
- Ross Enterprise, for enterprise resource planning (ERP) and supply chain management (SCM);
- CDC Supply Chain, for SCM, warehouse management (WM), and order management (OM);
- for customer relationship management, Pivotal CRM and Saratoga CRM;
- CDC Respond, for handling customer complaints and managing feedback;
- c360 CRM add-on products, industry solutions, and development tools for the Microsoft Dynamics CRM platform;
- and Platinum human resources management (HRM) and business analytics solutions specifically designed to meet the business and regulatory requirements of mainland China and Hong Kong.
CDC completes its offerings with a range of services that span the life cycle of technology and software applications, including implementation, project consulting, outsourced business services, application management, and offshore development.
CDC is headquartered in Atlanta, Georgia (US), and has over 2,100 employees in 32 offices worldwide. |
CDC Software's Pivotal CRM is a customer relationship management (CRM) solution for companies that want to use CRM strategically—to model, enhance, and streamline their sales, marketing, and customer service processes. Built with the user experience in mind, Pivotal CRM allows companies to tailor the system to their users' needs. With a Microsoft-style interface and role- and task-based navigation, Pivotal CRM is designed to be familiar to users, which can help reduce the learning curve and increase the speed of user adoption. Pivotal CRM embeds Microsoft Outlook and Microsoft SharePoint within the CRM system and integrates closely with the Microsoft Office suite.
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